1. Company Identification

These Terms and Conditions govern the access, use, and purchase of services offered by:

3Grow LLC

Address: 1240 Starpoint Dr, Apopka, FL 32703, United States

Support and Legal Email: [email protected]

Official Websites:

www.gapconnect.co
www.trigrow.co

Hereinafter referred to as the “Company,” “we,” “us,” or “our.”

2. Acceptance of Terms

By accessing our website, registering, completing a form, scheduling a call, making a payment, submitting your contact information, opting in to receive communications, or using any service offered by 3Grow LLC or GAP CONNECT, the Client agrees to be legally bound by these Terms.

Digital acceptance through:

• Purchase buttons
• Checkboxes
• Online forms
• Payment submissions
• Scheduling pages
• SMS, phone, WhatsApp, or email opt-ins

constitutes a legally valid and binding electronic signature.

3. Description of Services

The Company offers services that include, but are not limited to:

• Lead generation
• Customer acquisition systems
• Funnel, landing page, and automation creation
• Implementation of the GAP CONNECT CRM
• Conversational artificial intelligence systems
• Advertising campaign setup and management
• Digital marketing strategies
• Commercial follow-up systems and automation
• SMS, email, WhatsApp, phone, and CRM communication systems
• Consulting, training, and support related to marketing, automation, and client acquisition

Services may be delivered immediately, progressively, or continuously depending on the plan purchased.

4. Nature of the Service

The services offered by the Company are digital, strategic, technological, and marketing-related in nature.

The Company does not guarantee specific results, including but not limited to:

• Sales
• Revenue
• Number of leads
• Return on investment
• Conversion of prospects
• Business growth
• Customer acquisition volume

Results depend on factors outside the Company’s control, including the Client’s execution, market conditions, advertising budget, follow-up, offer quality, sales process, industry, and other external variables.

5. Client Responsibility

The Client agrees to:

• Respond to generated leads
• Attend scheduled appointments
• Actively use GAP CONNECT
• Follow up with prospects
• Maintain the agreed advertising investment
• Implement strategic recommendations
• Provide accurate business information
• Maintain updated contact and billing information
• Comply with all applicable laws and regulations
• Use all communication tools, including SMS and email, responsibly and lawfully

Failure to comply with these responsibilities directly affects results and invalidates any applicable guarantee.

6. Payments and Billing

All services are paid in advance.

The Client agrees that:

• Payments are mandatory
• Payments are final
• No refunds are issued except as expressly stated in the conditional guarantee
• Monthly plans are billed on a recurring basis until canceled
• Setup fees, service fees, software fees, implementation fees, and consulting fees are non-refundable

The Client authorizes the Company and its payment processors to charge the payment method provided for all agreed fees, recurring subscriptions, upgrades, additional services, or usage-based charges.

7. Cancellation Policy

The Client may cancel the renewal of a recurring service at any time by contacting the Company through the official support channel.

However:

• Cancellation does not generate a refund
• The service continues until the end of the paid billing period
• Amounts already charged are not refunded under any circumstance
• Cancellation does not eliminate outstanding payment obligations
• The Client is responsible for canceling before the next billing cycle

8. No Refund Policy

All payments made to 3Grow LLC are final and non-refundable.

Refunds will not be granted for:

• Lack of use of the service
• Change of mind
• Unmet expectations
• Results not obtained
• Failure to follow up with leads
• Failure to attend appointments
• Failure to use GAP CONNECT
• Failure to implement recommendations
• Lack of understanding of the terms
• Cancellation after payment
• Disagreement with the business model after purchase
• Technical issues caused by third-party platforms outside the Company’s control

9. Conditional Guarantee

As the only exception, the Company may offer a limited conditional guarantee when expressly included in the Client’s purchase agreement, checkout page, proposal, or offer terms.

If the system does not generate at least double the initial investment within a period of 60 days, the Company may continue working with the Client until the agreed objective is achieved or refund the corresponding initial setup amount, subject to the conditions below.

Mandatory conditions:

The Client must:

• Attend all scheduled appointments
• Actively use GAP CONNECT
• Follow up continuously with leads and prospects
• Maintain the agreed advertising investment
• Avoid modifying or disrupting the implemented system
• Follow all strategic recommendations
• Provide timely feedback and requested information
• Keep all required accounts, integrations, and platforms active
• Maintain professional and consistent communication with prospects

Failure to comply with any of these conditions invalidates the guarantee.

The guarantee does not apply if the Client fails to execute, fails to respond to leads, cancels services, pauses advertising, changes the implemented system, refuses to follow recommendations, or does not provide the necessary cooperation.

10. Evidence of Service Delivery

The Client acknowledges that the Company may use the following as valid evidence of service delivery and compliance:

• GAP CONNECT platform access
• Login records
• CRM activity
• Configured automations
• Delivered funnels and pages
• Campaign setup records
• Communications sent
• Call recordings
• Session recordings
• Support history
• Reports and dashboards
• Email, SMS, WhatsApp, and phone communication logs
• Screenshots, system records, and internal documentation

These elements constitute sufficient proof that the service was provided.

11. SMS Terms and Mobile Messaging Program

By providing your phone number, submitting a form, scheduling a consultation, requesting information, making a purchase, registering for a service, or otherwise opting in through our website, landing pages, ads, forms, checkout pages, calendar pages, CRM forms, or other digital channels, you consent to receive SMS text messages, WhatsApp messages, phone calls, emails, and other electronic communications from 3Grow LLC / GAP CONNECT.

These communications may include, but are not limited to:

• Appointment confirmations and reminders
• Follow-up messages related to your inquiry
• Customer support and service-related messages
• Account, billing, or service notifications
• Marketing, promotional, and educational messages
• Updates about GAP CONNECT services
• CRM tools, automations, funnels, and lead generation systems
• Digital marketing services and related offers
• Reminders related to scheduled calls, onboarding, or service delivery
• Notifications related to your account, subscription, payment, or business services

Messages may be sent using automated technology, including autodialers, artificial intelligence systems, prerecorded messages, automated messaging platforms, CRM systems, and other communication tools.

Message frequency may vary depending on your interaction with us, your requests, your account activity, your scheduled appointments, your purchases, your subscription status, or the services you have inquired about or purchased.

Message and data rates may apply. Your mobile carrier may charge you according to your mobile plan.

Consent to receive SMS text messages, marketing messages, or automated communications is not required as a condition of purchasing any goods or services from 3Grow LLC / GAP CONNECT.

12. SMS Opt-Out Instructions

You may opt out of receiving SMS text messages from us at any time by replying STOP to any text message you receive from us.

After texting STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After this, you will no longer receive SMS text messages from us unless you opt in again.

You may also contact us directly to request removal from our messaging list.

For assistance, you may reply HELP to any text message you receive from us.

You may also contact us at:

Email: [email protected]
Website: www.gapconnect.co

13. Message and Data Rates Disclosure

Message and data rates may apply to any SMS text messages sent or received as part of our mobile messaging program.

Your mobile carrier may charge fees for sending or receiving SMS messages depending on your wireless plan.

3Grow LLC / GAP CONNECT is not responsible for any message or data charges incurred by you as a result of participating in our SMS or mobile messaging program.

14. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission from your mobile carrier, network operator, and third-party messaging providers.

3Grow LLC / GAP CONNECT is not responsible for delays, delivery failures, message filtering, blocked messages, network errors, carrier outages, third-party messaging failures, or any other issues caused by mobile carriers, wireless networks, third-party providers, or factors outside of our control.

15. Age Restriction

You must be at least 18 years old to use our website, services, CRM tools, marketing systems, forms, consultations, checkout pages, mobile messaging programs, and any services offered by 3Grow LLC / GAP CONNECT.

By using our services, submitting your information, opting in to receive communications, scheduling a call, or purchasing from 3Grow LLC / GAP CONNECT, you confirm that you are at least 18 years of age.

We do not knowingly collect personal information from individuals under 18 years old. If we become aware that we have collected information from a person under 18, we may delete such information and terminate access to our services.

16. Privacy and Communications

Your personal information and communication preferences are handled in accordance with our Privacy Policy.

By submitting your information, you authorize 3Grow LLC / GAP CONNECT to contact you by email, phone, SMS, WhatsApp, automated systems, or other digital communication channels in relation to your request, account, purchase, consultation, service, or marketing communications.

You may review our Privacy Policy through the link provided on our website.

17. Confidentiality

The Client acknowledges that all information, systems, strategies, automations, funnels, processes, methodologies, templates, training materials, CRM configurations, artificial intelligence prompts, workflows, and technology provided by 3Grow LLC are confidential.

The Client agrees not to:

• Copy
• Share
• Resell
• Replicate
• Distribute
• Modify for resale
• Use to compete
• Transfer access to third parties
• Reverse engineer any system or process

This obligation remains in effect even after the business relationship ends.

18. Intellectual Property

All systems, processes, materials, strategies, automations, funnels, pages, templates, CRM configurations, training materials, documents, videos, designs, software setups, workflows, and proprietary methods belong exclusively to 3Grow LLC.

The Client receives only a limited, non-transferable, revocable license to use the materials and systems for their own business during the active service period.

The Client may not reproduce, resell, license, distribute, or commercially exploit any Company materials without written authorization.

19. Limitation of Liability

The Company shall not be liable for:

• Economic losses
• Lost profits
• Business interruption
• Third-party failures
• Advertising platform issues
• CRM or software platform failures
• Payment processor issues
• Internet, hosting, or technical failures
• Business results
• Lead quality beyond the Company’s reasonable control
• Problems caused by external platforms
• Decisions made by the Client based on strategic recommendations

The Company’s maximum liability is limited to the amount paid by the Client during the last 30 days.

In no event shall the Company be liable for indirect, incidental, consequential, punitive, or special damages.

20. Prior Contact Obligation

Before initiating any dispute, chargeback, complaint, legal claim, or payment reversal, the Client agrees to contact the Company first at:

[email protected]

A minimum period of 7 business days is established for review and resolution.

Failure to contact the Company before initiating a dispute may be considered a breach of these Terms.

21. Prohibition of Abusive Chargebacks

The Client agrees not to initiate fraudulent, abusive, or unfounded disputes or chargebacks.

Initiating a chargeback without valid grounds, after receiving access to the service, after using the platform, or without first contacting the Company, may be considered:

• Breach of contract
• Financial misconduct
• Fraudulent activity
• Abuse of the payment dispute process

The Company reserves the right to present evidence to banks, payment processors, financing providers, and legal authorities.

22. Actions in Case of Dispute

If the Client initiates a dispute, chargeback, or payment reversal, the Company may:

• Suspend access
• Cancel services
• Revoke access to assets
• Disable CRM, funnels, automations, and systems
• Present evidence to the bank or payment processor
• Initiate collection or recovery procedures
• Report misuse of services or fraudulent activity
• Terminate any active agreement with the Client

23. Dispute Costs

The Client may be responsible for:

• Dispute fees
• Administrative costs
• Collection costs
• Legal fees
• Recovery fees
• Costs associated with preparing and submitting evidence

This applies when a dispute, chargeback, or payment reversal is found to be abusive, unfounded, or in violation of these Terms.

24. Authorization of Charges

The Client expressly authorizes:

• Full charges
• Recurring charges
• Setup fees
• Monthly fees
• Additional service charges
• Usage-based charges
• Upgrade charges
• Add-on charges

This authorization serves as evidence before banks, payment processors, financing companies, and financial institutions.

The Client agrees that charges made in accordance with the selected service, subscription, or agreement are valid and authorized.

25. Waiver of Claims

The Client waives the right to claim lack of knowledge of the service, lack of delivery, or lack of authorization when evidence shows that the Client:

• Submitted a form
• Scheduled a call
• Made a payment
• Accessed the platform
• Received services
• Communicated with the Company
• Used GAP CONNECT
• Received funnels, automations, reports, or support
• Accepted these Terms digitally

26. Suspension of Service

The Company may suspend or terminate the service if:

• There is non-payment
• There is misuse of the platform
• There is abusive behavior
• There is fraudulent activity
• The Client violates these Terms
• The Client initiates an unfounded dispute
• The Client misuses SMS, email, CRM, or automation tools
• The Client violates applicable laws or third-party platform rules

Suspension does not entitle the Client to a refund.

27. Third-Party Platforms

The Company may use third-party platforms, including but not limited to CRM systems, advertising platforms, payment processors, messaging providers, hosting services, email providers, SMS providers, artificial intelligence tools, and analytics platforms.

The Company is not responsible for service interruptions, policy changes, account suspensions, delays, errors, or failures caused by third-party platforms.

The Client agrees to comply with the terms, policies, and requirements of any third-party platforms used in connection with the services.

28. Compliance With Laws

The Client is responsible for complying with all applicable laws, rules, and regulations related to their business, marketing, advertising, communications, data privacy, SMS messaging, email marketing, and customer interactions.

The Client agrees not to use GAP CONNECT or any Company-provided system for illegal, deceptive, abusive, discriminatory, or unauthorized communications.

29. Governing Law

These Terms are governed by the laws of the State of Florida, United States.

Any dispute shall be handled in accordance with the laws of the State of Florida, unless otherwise required by applicable law.

30. Contact

3Grow LLC
1240 Starpoint Dr, Apopka, FL 32703
United States

Email: [email protected]

Websites:

www.gapconnect.co
www.trigrow.co

FINAL DECLARATION

The Client acknowledges that they have read, understood, and accepted these Terms and Conditions in full, including the no-refund policy, anti-dispute provisions, SMS and mobile messaging terms, opt-out instructions, age restriction, message and data rate disclosures, and carrier liability disclaimer.

The Client agrees that any unfounded chargeback, unauthorized misuse of services, or violation of these Terms may be treated as a breach of contract.

By using this website, submitting information, scheduling a call, purchasing a service, opting in to receive communications, or using GAP CONNECT services, the Client confirms acceptance of these Terms and Conditions.